Správa a řízení požadavků a její implementace do projektů IS/ICT

This diploma thesis defines the issue of software requirements engineering and the implementation of software requirement into IS/ICT projects. One of the aims is to highlight the importance of systematic requirements management to successful IS/ICT projects. The theoretical part of thesis includes requirements definition, requirements typology and qualitative parameters of good requirement and actors, that are involved into the process of requirements management. The practical part of this thesis defines the process of requirements management general accepted methodologies of as it is specified in the internationally recognizable methodologies. Author's own contribution is the definition of a methodological process for managing requirements specifications, based on rigorous methodologies and extended to reflect author's practical experience. Methodological approach is tailored to the needs of smaller software companies and small to medium scale IS / ICT projects, and, if necessary, is further extendable. Another practical benefit of this thesis is the recommended methodology for change management requirements. Proposal process is based on the ITIL set of best practices; sub-threads are adapted to be able to meet the change management requirements and the broader business environment infrastructure. This methodology emphasizes an individual approach to the requirement. There is a recommendation of appropriate software tools for development and management requirements support divided into partial ITIL processes.