Model metrik ve strojírenské firmě a jeho pilotní implementace pomocí nástrojů Business Intelligence

This thesis deals with possibilities of strategic measurement of performance in Czech industrial firm and application of distinguished metrics using Business Intelligence tools. In particular it is a firm called Linde Pohony s.r.o. that produces axes and half axes for forklifts. This thesis is based on contemporary information about strategic performance management and its tools. The main aim of this thesis is to demonstrate possibilities of using Business Intelligence in order to measure key performance metrics. Microsoft's SQL Server 2005 with its Analysis and Integration services are used to prove it. It was necessary to create model of metrics at first. First part of the thesis deals with several ways and methods how to measure firm's performance. Then a proper method to measure performance is chosen. In following chapters ways how Business Intelligence tools can contribute to industrial firms are discussed. Then the real implementation of few metrics is described following with an outline of firm's software architecture. Main contribution of this thesis is particularly in demonstrating power of Business Intelligence tools when they are used along with Balanced Scorecard methodics in small or medium sized Czech industrial firm. Also Linde Pohony s.r.o. can profit from this work -- considering that many administrative tasks are much easier and faster and management has much better view into their firm. Keywords Business Intelligence, industrial firm, Balanced Scorecard, Six Sigma, Theory of Constraints, Strategic performance management, metric