Využití metodiky WCAG 2.0 při hodnocení použitelnosti a přístupnosti webů nízkonákladových leteckých společností s důrazem na zákazníka

Content of this work is focused on the topic of usability and accessibility of web pages. As the main goal I determined to create a technique to evaluate web pages of low-cost airlines, which should be based on guidelines WCAG 2.0. This evaluation will be consequently applied on web sites of three particular low-cost airlines. Based on the results I want to prove, if the airlines really take care about accessibility of their web pages also for customers with disabilities and characterize through the use of percent representation to what degree they satisfy the rules for accessibility. Among tested web sites will appear the most important low-cost airline operators on the territory of the Czech Republic. It will be both representatives of foreign companies and also Czech companies. In the end a winner will be chosen. It will be a company with web pages corresponding with the conditions of evaluation on the highest level.