Analýza služeb informačního portálu

Fast development of services in the area of internet technology requires continuous research and development of software products, including information portals. Absence of documentation often limits the development of software products and increases the costs of maintenance of the product. It is essential to maintain or prepare, in case it is absent, quality documentation of the software in use to continue in portal's controlled development. Subject of this work is the analysis of services of internet information portal focused on tourism, specifically camping. The goal of the paper is to focus in detail on all services offered at the portal and subsequently analyse their benefits for the portal's users. We introduce basic terminology of internet portals. We introduce rules of usability and accessibility of web pages and their application for portal services. We describe the method of reverse engineering, that I use for update of the documentation of the services. The analysis is split in two phases. In the first phase, each service is described in detail and service's representation at higher abstraction level is created via reverse engineering. In the second phase we carry out and review questionnaire research. The research focuses on usage of the services by a group of potential customers. Based on the research carried out we conclude on recommendations about changes in further operation of the system.