Aplikace principů CCPM v řízení projektů IS/ICT v IT společnosti

This thesis deals with application of Critical Chain in IT/ICT Project management in an international IT company. Beginning with a definition of Theory of Constraints and Critical Chain from a theoretical point of view the thesis provides knowledge base for practical implementation of Critical Chain. The thesis proceeds with selection and division of various IT/ICT projects types providing their evaluation according to their usability with CCPM (Critical Chain Project Management). The thesis also contains research and overview of available resources dealing with application of Critical Chain in IT projects management. This research is presented in a form of case studies and also concluded as a summary of both achieved successes and critical success factors that should be taken into account when implementing CCPM. Based on the knowledge acquired from the previous chapters a formal step-by-step procedure defining how to proceed with CCPM in a project was defined. This procedure will be applied in a real project management as a part of this diploma thesis. The thesis also presents analysis of currently used methodology and approaches to project management in the company and using the procedure created in the previous part the methodology is extended by relevant parts of CCPM. These approaches and methodology are formalized in a Methodical Pattern for IS Development (FI) -- CCPM and this pattern is then used for application of CCPM in a software development project. The project is prepared, planned and controlled according to principles of Critical Chain. The thesis captures this process step-by-step including monitoring of the project and its buffers. For evaluation of the Critical Chain implementation in a software development project a set of criteria was developed and used for assessment. Also every member of the given project team was sent a questionnaire to provide feedback. Originally planned comparison of the CCPM project with a project managed by currently used approaches could not, unfortunately, be carried out due to lack of data and their sensitivity. Considering the scope of this thesis, the application of CCPM in a real project represents verification of validity of the Methodical Pattern for IS Development (FI) -- CCPM and the contribution is also in creation of criteria and verification of their usability for evaluation of projects and potential comparison of two or more projects. Based on the practical application of Critical Chain in a real project, suggestions and recommendation for adjustments to current methodology and also further work with CCPM in the company were provided.