Analýza groupware aplikací ve formě SaaS

This bachelor thesis is focused on general characteristics and analysis of the Software-as-a-Service groupware applications. The main goal of this work is to choose, evaluate, compare and recommend suitable groupware applications for small and medium enterprises. The study of characteristics of groupware and Software-as-a-service business model is based on expert books and internet sources. The analysis of the market is built on a complex research of the internet and the use of the technological reports about groupware products. The selection of the products that are discussed in depth is based on the criteria coming from Gartner and Forrester reports. The evaluation methods are built on software product quality methodology, web content accessibility guidelines, and SaaS groupware specifics. The benefit of this work is the generated method for evaluating groupware applications taking into account general requirements of small and medium enterprises. Thanks to this method the chosen products are reviewed, compared and evaluated. Another contribution is a list of Software-as-a-service groupware products currently available in the market. The first chapters describe the terms Software-as-a-service and groupware in wider context. The next chapter presents the list of Software-as-a-service groupware products. The following chapter is about determination and creation of the evaluation methods. The last part contains evaluation, comparison and recommendation of groupware applications. The study is concluded with a summary of results emerged from the research.