Software Asset Management v bankovním sektoru

Currently, operation of companies is entirely dependent on information and communication technologies (ICT) which are used across all indfustries. There are bigger demands that are placed on the management of individual assets, while software is the most problematic from this perspective. It is necessary for companies to pay sufficient attention to this issue, because there is a high risk of financial penalties in case of its failure. The first objective of this thesis is to provide basic characteristics of Software Asset Management (SAM) belonging to Information Technology Infrastructure Library (ITIL), which is one of the few adressing this area in an entirely way. This objective is default condition for achieving the second objective, where will be analyzed specific case of software asset management in the banking sector. On the basis of the analysis will be accepted proposals for implemention of best practises of SAM. The third objective is enrichment of previous proposals by parts of request for proposal, which are focused on detailed specification of the required functionality of software tools according to SAM. The all tasks will be achieved through the study of relevant sources and through techniques that help with analysis and definition of the future state. The benefits of thesis are in to identification of gaps within software asset management, which obtained through employee survey. The second contribution is to propose changes in the form of specific steps that should help to bring more efficiency to the current state. The last contribution is to summarise new pieces of knowledge, which are extending this issue by information focused on large organisations.