Analýza a porovnání procesů listinného a digitálního zpracování dokumentů v úřadu státní správy

The aim of this work is to analyze the processes of physical and digital document processing in the Czech telecommunication officeat the headquarters in Prague. After that process physical and digital document processing compare. Subsequently, some physicalprocesses and digital processing to measure. Data obtained from measurements for the evaluation and describe where it is possible to improve the processing of documents. Czech Telecommunication Office uses in its activities both forms of processing documents. It would be good to focus on comparing the processes of both forms of processing documents. And then measure where and in what ways, brings the digital document processing improvement over a physical handling of documents. The work is divided into six parts. The first part contains an introduction to the topic of work, job description of the structure and description of information resources. The second part deals with the description of the Czech Telecommunications Office and the description of physical processes and digital document processing in the Czech Telecommunication Office. The third part describes the theoretical work of processing documents and adds access to the Czech Telecommunication Office. The fourth part deals with the comparison process. The fifth section contains some measurement processes and their evaluation. The sixth part is concluded with a summary of the whole work and then describing the possibilities for improvement of processing documents.