Rozvoj zaměstnanců na pojišťovacím trhu a aktuální trendy

This diploma thesis deals with employee development and actual trends. The aim of the thesis is to analyze topical situation in the area of employee development in the insurance market. Another aim is to provide comprehensive overview of the level of development and main trends. It emphasizes the importance of education and development, mainly through the knowledge of human capital and competitiveness. The thesis includes definitions of terms such as learning, development, education or training. It is focused on vocational development and its integration into the system of human resources. The thesis shows stages of employee development and its systematic approach. Next chapter deals with chosen development methods and describes its pros and cons. Some trends are described throughout the thesis. They are summarized and completed in the last but one chapter. Practical part deals with research based on a questionnaire filled out by development specialist from insurance companies and insurance brokers from Czech Republic. Information obtained from the questionnaire is supported by semi-structured interview with an employee of an insurance broker. The survey is concerns four areas: development system, development methods and actual trends. Last area concerns internal and external development and budget. Problems are identified on the basis of analysis and recommendations to increase efficiency are proposed.