Aplikace pro sběr podnětů od obyvatel města Letohrad

This bachelor thesis deals with electronic communication between the city of Letohrad and its citizens. It is specifically about communication of fault reports. Nowadays almost every person in productive age owns smartphone. Therefore, it is preferable to let citizens report faults directly from their smartphones instead of personal or telephone communication. There is already a solution in form of website for fault reporting but is not used frequently by citizens. The aim of this thesis is to develop a mobile app for gathering fault reports from citizens of Letohrad city, using React Native framework.Analysis of app requirements is consulted with the Letohrad city representative. Part of the work is a research of existing solutions and adapting the application design, based on its results. This thesis is divided into four main chapters, guiding the reader through the means of reaching the goal set by the author of this thesis.First chapter is analysis of the problem, which includes research and requirements for the app itself. In the second chapter, based on the realized research and defined requirements, is designed a mobile app, which is subsequently implemented by using React Native framework. Part of the chapter of the design, is description of technologies needed to develop the app. Last chapter focuses on testing the app, using usability testing.The result of this thesis is a working app called Hlášení závad Letohrad which is available on Google Play store.