Správa identit a řízení přístupů v organizaci

With the development of information and telecommunication technologies, the number of software applications used across the organization has also increased. Not only is the number of applications growing, but also the number of users who need to have access to information resources within the organization.Previously, the overall management of users and their access to information systems in the organization was addressed by creating a user and password for each system. Knowledge of credentials was the only criterion for assessing the user's authenticity.Today, the Identity and User Access Management (IAM) system plays a key role in responding to these accelerating changes. In essence, this system allows us to better manage, organize and deliver user identity information. The IAM system is responsible for maintaining, providing, authorizing, and verifying identity.This work describes the international standards that caused the development and influence of the system of identity management and user access in the organization, discusses the IAM system, its functional components and organizational context in which this system should be built. The work also focuses on the analysis and automation of selected IAM processes in a particular organization and the subsequent implementation of the proposed automation using the tools of the ServiceNow platform.