European Financial and Accounting Journal 2009, 4(3):77-86 | DOI: 10.18267/j.efaj.74
Knowledge Services as a Basis of Enterprise Growth
- Ing. Zuzana Tučková, Ph.D. - lecturer; Tomas Bata University Zlin, Faculty of Management and Economics, Mostní 5139, 760 01 Zlín, Czech Republic;
During 20th century principles of the work division were used in the business activities of the companies. These principles took advantage of the knowledge of scientific management production. These principles were also transferred to the management sphere itself. The principles worked and supported the company economics in the mass manufacture period of standard products till the market was saturated. The companies grew to giant dimensions and integrated all what was needed for the manufacture. The activities divided by the work division were centralized in big hierarchical structures of the firms which realized the changes with difficulty. At the end of the 20th century the market was saturated and it was no more sufficient for the customers of what the mass manufacture was offering them. The customers asked the manufacturers for the products which they want to have themselves. They asked for the products and services according to their own wishes, namely: high-quality, cheap and at once if possible. Large manufacturers met with the requirements with difficulty and there were others entering into the market that were able to react (respond) to the customers' standards. Big firms had to react to this situation. The embracive competition forces the manufactures to substantial costs reduction. Therefore more and more of what the manufactures are not able to produce, they buy from other manufactures all over the world. In the globalize world on one hand considerable quantity of opportunities comes up continually, on the other hand the useless activities cease continually as well. The enterprisers respond to these opportunities and many new companies come up and cease continually.
Keywords: Intensive Services, Knowledge, Knowledge Intensive Services Enterprises, Professional Services, Services
JEL classification: L80
Published: October 1, 2009 Show citation
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