European Financial and Accounting Journal 2008, 3(3):23-43 | DOI: 10.18267/j.efaj.82

Measuring Performance - Conceptual Framework Questions

Jaroslav Wagner
Ing. Jaroslav Wagner, PhD. - senior lecturer; Department of Managerial Accounting, Faculty of Finance and Accounting, University of Economics Prague, Winston Churchill sq. 4, 130 67, Czech Republic, <wagner@vse.cz>.

This paper aims to formulate some principal questions which should be used as start-point for design and analysis of the performance measurement conceptual framework. The paper is based on literature study followed by analysis and generalization. It reflects the diversity of approaches to performance measurement in performance-oriented literature and it investigates their similarities and differences. The paper is divided into two sections. First section defines performance measurement as a causal chain of activities and it deals with the role of subjectivity in this chain. Second section concerns common features of various performance models for organizational performance, namely motivational aspects of performance model design, users and purposes of performance information, hierarchical structure and time dimension of performance model etc.

Keywords: Organizational Performance, Performance Measurement, Subjectivity in Measurement
JEL classification: M41

Published: October 1, 2008  Show citation

ACS AIP APA ASA Harvard Chicago IEEE ISO690 MLA NLM Turabian Vancouver
Wagner, J. (2008). Measuring Performance - Conceptual Framework Questions. European Financial and Accounting Journal3(3), 23-43. doi: 10.18267/j.efaj.82
Download citation

References

  1. Atkinson, A. A. - Kaplan, R. S. - Young, S. M. (2004): Management Accounting. Englewood Cliffs, Prentice Hall, 2004.
  2. Atkinson, A. A. - Waterhouse, J. H. - Wells, R. B. (1997): A Stakeholder Approach to Strategic Performance Measurement. Sloan Management Review, 1997, vol. 38, no. 3, pp. 25-37.
  3. Beamon, B. M. (1999): Measuring supply chain performance. International Journal of Operations & Production Management, vol.19, no. 3, pp. 275-292. Go to original source...
  4. Bourne, M. - Neely, A. - Platts, K. - Mills, J. (2002): The success and failure of performance measurement initiatives. Perceptions of participating managers. International Journal of Operations and Production Management, 2002, vol. 22, no. 11, pp. 1288-1310. Go to original source...
  5. Cooper, S. (2007): Performance Measurement for Equity Analysis and Valuation. Accounting in Europe, 2007, vol. 4, no. 1, pp. 1-49. Go to original source...
  6. Davila, A. - Foster, G. (2007): Management Control Systems in Early-Stage Startup Companies. The Accounting Review, 2007, vol. 82, no. 4, pp. 907-937. Go to original source...
  7. Drury, C. (2004): Management and Cost Accounting. Florence, Thomson Learning, 2004.
  8. Enderle, G. - Tavis, L. A. (1998): A Balanced Concept of the Firm and the Measurement of Its Long-term Planning and Performance. Journal of Business Ethics, 1998, vol. 17, no. 11, pp. 1129-1144. Go to original source...
  9. Epstein, M. - Manzoni, J. F. (1997): The balanced scorecard and tableau de bord: Translating strategy into action. Management Accounting, 1997, vol. 79, no. 2, pp. 28-36.
  10. Gosselin, M (2005): An empirical study of performance measurement in manufacturing firms. International Journal of Productivity and Performance Management, 2005, vol. 54, no. 5-6, pp. 419-437. Go to original source...
  11. Ittner, C. D. - Larcker, D. F. - Meyer, M. W. (2003): Subjectivity and the Weighting of Performance Measures: Evidence from a Balanced Scorecard. Accounting Review, 2003, vol. 78, no. 3, pp. 725-758. Go to original source...
  12. Ittner, C. D. - Larcker, D. F. (2003): Coming Up Short on Nonfinancial Performance Measurement. Harvard Business Review, 2003, vol. 81, no. 11, pp. 88-95.
  13. Kaplan, R. S. - Norton, D. P. (1996): The Balanced Scorecard: Translating Strategy into Action. Boston, Harvard Business School Press, 1996.
  14. Kaplan, R. S. - Norton, D. P. (2006): Alignment: Using the Balanced Scorecard to Create Corporate Synergies. Boston, Harvard Business School Press, 2006.
  15. Manzoni, J-F. (2002): Management Control: Toward a new High Performance Paradigm. In: Horváth, P. (ed.): Performance Controlling. Strategie, Leistung und Anreizsystem effektiv verbinden. Stuttgart, Schäffer-Poeschel Verlag, 2002, pp. 79-93.
  16. Marr, B. (2006): Strategic Performance Management. Leveraging and measuring your intangible value drivers. Oxford, Elsevier, 2006. Go to original source...
  17. Marr, B. et al. (2004): Business Performance Management: Current State of The Art. [on-line], Cranfield / Egham, Cranfield School of Management / Hyperion, c2004, [cited 20th July, 2008], <https://dspace.lib.cranfield.ac.uk/bitstream/1826/1222/1/BPR.pdf>.
  18. Meyer, M. W. (2005): Can Performance Studies Create Actionable Knowledge if We Can't Measure the Performance of the Firm? Journal of Management Inquiry, 2005, vol. 14, no. 3, pp. 287-291. Go to original source...
  19. Neely, A. - Gregory, M. - Platts, K. (1995): Performance measurement system design. International Journal of Operations and Production Management, 1995, vol. 15, no. 4, pp. 80-116. Go to original source...
  20. Riahi-Belkaoui, A. (2004): Accounting Theory. Florence, Thomson Learning, 2004.
  21. Schmitz, J. - Platts, K.W. (2003): Roles of supplier performance measurement: indication from a study in the automotive industry. Management Decision, vol. 41, no. 8, pp. 711-721. Go to original source...
  22. Simons, R. (1999): Performance Measurement & Control Systems for Implementing Strategy. Text & Cases. Englewood Cliffs, Prentice Hall, 1999.
  23. Svoboda, S. (2000): Information System of Business Entities. (in Czech: Informační systém podnikatelských subjektů). Praha, University of Economics, Prague, 2000.
  24. Tapinos, E. - Dyson, R. G. - Meadows, M. (2005): The impact of performance measurement in strategic planning. International Journal of Productivity and Performance Management, 2005, vol. 54, no. 5-6, pp. 370-384. Go to original source...
  25. United Nations (2001): Environmental Management Accounting Procedures and Principles. Working Paper. [on-line], New York, United Nations Division for Sustainable Development c2001, [cited 20th July, 2008], <http://www.un.org/esa/sustdev/publications/proceduresandprinciples.pdf>.
  26. Wagner, J. - Šoljaková, L. - Matyáš, O. (2007): Strategic Performance Measurement and Compensation Systems in the Czech Republic (Empirical Study). European Financial and Accounting Journal, 2007, vol. 2, no. 3-4, pp. 8-26.
  27. Wikipedia (2008): Measurement. [on-line], Boston, Free Software Foundation, c2008, [cited 25th August, 2008], <http://en.wikipedia.org/wiki/Measurement>.

This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits use, distribution, and reproduction in any medium, provided the original publication is properly cited. No use, distribution or reproduction is permitted which does not comply with these terms.