Politická ekonomie 2009, 57(1):3-20 | DOI: 10.18267/j.polek.667

Řízení kvality vzdělávacího procesu

Tomáš Cahlík, Jana Marková
Univerzita Karlova v Praze.

Managing quality of the educational process

Results of a survey concerning the importance of quality management of the educational process among high officials of Czech universities and colleges are summarized in this article. Three of possible methods of quality management in the educational process are described here: Standardization ISO, Model of Excellence EFQM and benchmarking. General approach to evolutionary processes is applied on the development of quality of the educational process and the problem of coordination to cooperation is discussed, because cooperation is the very basis of benchmarking.

Keywords: quality management in the educational sector, benchmarking, evolutionary model, coordination problem
JEL classification: C70, D70, D83, I20

Published: February 1, 2009  Show citation

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Cahlík, T., & Marková, J. (2009). Managing quality of the educational process. Politická ekonomie, 57(1), 3-20. doi: 10.18267/j.polek.667
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