Klíčové slovo: customer loyalty

Články:

Hasebur Rahman:
Customer Satisfaction and Loyalty: A Case Study from the Banking Sector

S. M. Kamrul Islam Shaon, Md. Hasebur Rahman:
A Theoretical Review of CRM Effects on Customer Satisfaction and Loyalty

S. M. Kamrul Islam Shaon, Md. Hasebur Rahman:
A Theoretical Review of CRM Effects on Customer Satisfaction and Loyalty

Ovidiu-Ioan Moisescu:
The Impact of Customers’ Perception of CSR on Corporate Brand Loyalty: The Case of the Romanian Mobile Telecom Industry

Bodo Möslein-Tröppner, Michael Stros, David Říha:
N/A